Shipping policy

Shipping Policy

We aim to process and ship all orders as quickly as possible.

Order Processing

Orders are typically processed within 2–9 business days after purchase. Processing times may be longer during high-volume drops, holidays, or promotional periods.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Times

Shipping times vary depending on your location and the shipping method selected at checkout.

Estimated delivery times:

Canada: 2–4 business days
United States: 2–4 business days
International: 5–10 business days

Please note that these are estimates, not guarantees.

Shipping Delays

We are not responsible for delays caused by:

Shipping carriers
Customs processing
Weather conditions
Incorrect or incomplete addresses

Once an order is handed over to the carrier, delivery timing is outside of our control.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once marked as delivered by the carrier. If this occurs, please contact the shipping carrier directly.

Incorrect Address

Customers are responsible for providing the correct shipping address at checkout. Orders shipped to an incorrect address due to customer error are not eligible for refunds or replacements.

Customs & Duties

International orders may be subject to customs fees, import taxes, or duties. These charges are the responsibility of the customer and are not included in the product or shipping price.